March 22, 2019

Tēnā koutou katoa and formal greetings,

 

From conception, I am humbled by the support Te Kāika has been able to provide for families and friends in the wider Dunedin Community, in which accessing affordable healthcare and social services was once something of unrealistic expectations.

With so much planned in the future of Te Kāika, we are starting the year with a few new changes that we hope will be more accommodating for our patients.

From February 25, 2019 Te Kāika Forbury Heath Centre has moved to our Caversham branch on College Street. Our Te Kāika Forbury staff will continue provide you with the best care, aided with state of the art facilities at our Caversham branch.

Due to miscommunication, we were unable to send out reminders to our Forbury patients regarding the relocation of Te Kāika Forbury in sufficient time, and for that we are truly remorseful for our part in failing to inform you all.

As this may be a big change for many of our loyal and valued patients, we would love for you to come by the new premises and have a look around. We understand there is confusion as to what practice patients are enrolled with since the location change. We do not wish to confuse you more, so for the time being we will still run the practices as Mataora and Te Kāika Forbury on our Te Kāika site.

We also recognise that the needs of our patients may be beyond the services we have offered in the past and therefore, we believe that our work should not stop at GP, dental and social services.

We have seen first-hand the difficulties our patients have been faced with and we know the well-being of our patients is just as important to us as their healthcare which is why we at Te Kāika have partnered with the Ministry of Social Development (MSD) to provide all-round care. We are happy to host case manager Mona Nafatali as part of our holistic services.

This initiative ensures that our Te Kāika patients can easily access financial and employment support from MSD. Mona will be available to meet with you to discuss any financial and other social needs, along with connecting those who may be wanting to find work with job search support. This ensures that all our patients can access Work and Income onsite within comfortable and familiar spaces.

 Our key partner, Ārai Te Uru Whare Hauora, continue to provide excellent social services for our whānau and have stepped it up a notch with the refurbishment of the gymnasium space on the other side of the car park. The gym is free to anyone signed up to our GP services provided at Te Kāika. You can also find Katrina Bryant, our community physiotherapist at the gym on Tuesday and Friday mornings in her brand new physiotherapy space.

 Our latest addition to Te Kāika is the Discover Your Voice Studio, where University of Otago PhD student Petone White has started up a music school, with lessons to accommodate people of all ages and calibres who wish to pursue music.

 We are also very happy to provide extra care for our kaumātua, our elders by reducing GP fees to $12 for patients 65 and over with a community services card, and only $12 for all patients 80 and over!

By calling our main reception (same number – 03 455 2721), booking appointments for Te Kāika (GP), Niho Taniwhā (dental), Work and Income or Physiotherapy will be a simpler process for all.

We are a quarter of the way into 2019 and are already very excited for the development of Te Kāika as we enter new pathways, with our patients and our community at the heart of every service. 

Yours Sincerely,

 Albie Laurence and the Team at Te Kāika